Support

Email: vincent.vibecoding@gmail.com

Include your iPhone model and iOS version. Never send tax documents or Social Security numbers by email.

Restore a purchase

Settings › TipLedger Pro › Restore Purchases (also on the Pro screen), signed in with the same Apple Account you bought with. Pro Lifetime and active subscriptions come back on every iPhone with that Apple Account.

Cancel or change a subscription

iOS Settings › [your name] › Subscriptions › TipLedger Pro, or Settings › Manage subscription inside the app. Cancel at least 24 hours before the period ends to avoid the next charge. Refunds are handled by Apple at reportaproblem.apple.com.

What is free and what is Pro?

Free: one job, your 30 most recent shifts (older ones are kept, never deleted), weekly stats and goal, the No Tax on Tips estimate with Show my math, the 8% allocated-tips check, cash tip reminders, shift templates, widgets, Siri, iCloud sync, CSV import and manual backups. Pro: unlimited jobs and full history, paystub and W-2 checks, the year-end PDF report and CSV export, pay period / month / year stats, breakdowns by section, shift type and job, insights, earnings calendar, the self-employment tax estimate for 1099 jobs, weekly automatic backup and Apple Watch quick-add. No ads on either plan.

Will I lose my shifts if I change phones?

No. With iCloud on, shifts sync to your private iCloud. Sign in with the same Apple Account on the new iPhone and open TipLedger. The status line under the Shifts title shows when your shifts last synced with iCloud; tap it for details if it says sync is paused.

How does iCloud sync work?

TipLedger uses your own private iCloud (CloudKit). There is nothing to set up: if iCloud is on for your Apple Account, shifts appear on your other iPhones signed in to it. If iCloud is off, everything stays on this iPhone; make backups (below) so you can move your data later.

Back up and export

Settings › Backup & import:

• Back up now saves a JSON file to iCloud Drive › TipLedger (or on this iPhone when iCloud Drive is off). The newest backups are kept.
• Weekly automatic backup (Pro) does the same once a week.
• Export backup (.json) lets you save the file anywhere.
• Export spreadsheet (.csv) (Pro): one row per shift, opens in Numbers, Excel or Google Sheets.

To restore, tap Restore from backup…, check what is in the file, then choose Merge (adds what is missing) or Replace.

Moving from TipSee, ServerLife or Just the Tips

Export a CSV from your old app, save it to Files, then Settings › Backup & import › Import from another app. You can check and fix the columns before anything is imported. Importing the same file twice skips shifts you already have.

I deleted a shift by mistake

Settings › Data › Recently deleted › swipe the shift › Restore. Deleted shifts are kept for 30 days.

Delete my data

Delete single shifts by swiping left (they leave Recently deleted after 30 days). To delete everything: delete the app, then in iOS Settings › [your name] › iCloud › Manage Account Storage (or Manage Storage) › TipLedger › Delete Data, and remove the TipLedger folder from Files › iCloud Drive if you kept backups. We hold no copy, so there is nothing to request from us.

Face ID lock

Settings › Privacy › Require Face ID. TipLedger locks whenever you leave it and hides your amounts in the app switcher. If Face ID fails, your iPhone passcode works.

What counts as a tip-out?

Money you pay to bussers, bar, runners or hosts from your tips. Set a default per job (for example Busser 3% of sales) and it is pre-filled on every new shift.

Log a shift faster

Save your regular shifts as templates (Settings › Shift templates, or "Save as template…" on a shift). Add the Log shift widget to your Home or Lock Screen, add the Log shift control to Control Center, or say "Log tonight's tips in TipLedger" to Siri. With Pro, add cash and card tips from your Apple Watch.

How is my No Tax on Tips estimate worked out?

Stats › No Tax on Tips › Show my math walks through each step: tips you logged, tip-outs, service charges left out, the $25,000 cap and the income phase-out (set your filing status and expected income in Settings › Tax estimate).

Cash tip reminders

Settings › Tax & paperwork › Cash tip reminders. For W-2 jobs, TipLedger lists each month's cash tips and the date they are due to your employer (the 10th of the next month, moved to the next business day after a weekend or holiday). Turn on reminders to get a notification on the 8th and on the due date if that month isn't marked as reported. Reminders are scheduled on your iPhone only. More on reporting cash tips.

Paystub and W-2 check (Pro)

Settings › Tax & paperwork › Paystubs › Add paystub: enter the tips, wages and hours from the stub (attach a photo if you like). TipLedger compares them with the shifts you logged in that pay period and explains any difference. At tax time, W-2 check compares your W-2 tip boxes with the whole year, and points out cash tips you never reported (Form 4137).

Year-end report for my tax preparer (Pro)

Settings › Tax & paperwork › Year-end report (also on the Stats tab). Pick the tax year, then share the PDF (totals by job and month, the deduction estimate step by step, the 8% check) and a full CSV with one row per shift.

I have 1099 tips

Set the job to 1099 in Settings › Jobs. With Pro, the Stats tab estimates self-employment tax on that income, how much to set aside and your next quarterly payment. It is a federal estimate and does not include expenses.

Is the No Tax on Tips number exact?

No, it is an estimate based on the shifts you log and the income you enter. Service charges and auto-gratuity are not tips and are left out. Social Security and Medicare are still owed on tips, and your state may not follow the federal rule. Check with a tax professional before filing. How it works.